In the era of online shopping, convenience is paramount. With just a few clicks, you can browse through a plethora of products and have them delivered to your doorstep. However, sometimes we change our minds or circumstances arise, necessitating the cancellation of an order. If you’ve made a purchase on Daraz and find yourself needing to cancel it, fret not!

This comprehensive guide will walk you through the process step by step.

  1. Understanding Daraz’s Cancellation Policy

Before diving into the cancellation process, it’s crucial to familiarize yourself with Daraz’s cancellation policy. Every online marketplace has its own set of rules and regulations regarding order cancellations, and Daraz is no exception. Typically, Daraz allows customers to cancel orders within a certain timeframe after placing them. However, this timeframe may vary depending on factors such as the seller’s policies and the status of the order.

  1. Act Quickly

Time is of the essence when it comes to canceling an order on Daraz. Once you realize that you need to cancel your purchase, don’t delay. The sooner you act, the higher the likelihood of successfully canceling your order before it’s processed and shipped.

  1. Logging into Your Daraz Account

To initiate the cancellation process, start by logging into your Daraz account. This step is crucial as it allows you to access your order history and manage your purchases effectively.

  1. Accessing Your Order History

Once logged in, navigate to your order history. This section contains a list of all your past and current orders on Daraz. Locate the order that you wish to cancel and click on it to view its details.

  1. Checking Order Status

Before proceeding with the cancellation, check the status of your order. If the order is still in the processing stage or hasn’t been shipped yet, you stand a good chance of canceling it successfully. However, if the order has already been dispatched, your options may be limited.

  1. Initiating the Cancellation

After confirming that your order is eligible for cancellation, look for the cancellation option on the order details page. Daraz typically provides a “Cancel Order” button or a similar feature that allows customers to initiate the cancellation process.

  1. Providing a Reason for Cancellation

As part of the cancellation process, Daraz may prompt you to provide a reason for canceling your order. This information helps them improve their services and understand customer preferences better. Select the appropriate reason from the provided options or provide additional details if necessary.

  1. Submitting the Cancellation Request

Once you’ve filled out the required information and confirmed your decision to cancel the order, proceed to submit the cancellation request. Take note of any confirmation messages or reference numbers provided by Daraz for future reference.

  1. Monitoring the Cancellation Status

After submitting the cancellation request, keep an eye on the status of your cancellation. Daraz may provide updates on the progress of your request via email or notifications within your account dashboard.

  1. Receiving Refund (if applicable)

If your cancellation request is approved and the payment for your order has already been processed, Daraz will initiate a refund according to their refund policy. The timeframe for receiving the refund may vary depending on factors such as the payment method used and the processing times of banks or financial institutions.

  1. Contacting Customer Support (if needed)

In case you encounter any issues or have questions regarding the cancellation process, don’t hesitate to reach out to Daraz’s customer support team for assistance. They are there to help you navigate any challenges you may face and ensure a seamless shopping experience.


Canceling an order on Daraz is a straightforward process, provided you act swiftly and follow the necessary steps outlined above. By understanding Daraz’s cancellation policy, accessing your account, initiating the cancellation request, and monitoring its status, you can effectively cancel unwanted orders and manage your online purchases with ease. Remember, timely action is key to a successful cancellation, so don’t delay if you find yourself needing to reverse a purchase decision on Daraz.

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